I have had a very positive experience with Sam from SEATS. My learning and development team initially suggested I look into ILM level 6, however, on further exploration with Sam it transpired that level 7 was actually more suitable. The only issue preventing this was lack of evidence of my GCSE’s in Maths and English as I am a mature student and wasn’t able to trace my results officially. But Sam didn’t give up, as he informed me of all the possible options available to work things out. But he eventually got back to me to explain there had been a change in the process which allowed mature students to be assessed differently, on a case-by-case basis without the necessary GCSE’s. This opened the door for me, and I have successfully now enrolled on the course and can’t wait to start. Thanks for all your assistance and guidance through the process Sam. Much appreciated

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